Legal

Refund Policy

Last updated · May 2026

We stand behind the quality of our work. This policy outlines when refunds are available.

Satisfaction Guarantee

Every package includes structured revision rounds. We will continue refining your documents within those rounds until you are confident in the final result.

Refund Eligibility

  • Full refund available within 24 hours of purchase if no work has commenced.
  • 50% refund available before the first draft is delivered.
  • Refunds are not available after the first draft has been delivered, as substantial work has already been performed.

Requesting a Refund

Email William.k@primecvsolution.com with your order details. Refund requests are processed within 5 business days.

Outcome Disclaimer

Refunds are not granted based on hiring outcomes. We deliver premium career documents and strategy; final hiring decisions remain with employers.